At Andy's last eye doctor appointment, we learned that his eyes were responding to the drops and uncrossed. His depth perception improved. Now we are weaning him off of the drops.
Since it isn't nearly as common as drugs like Viagra and Lipitor, it needs to be ordered. Fine. We were running low, so I called it in several weeks ago (Oct 25 to be exact.). We are now out - and no call from the pharmacy to let us know they were in. I called them.
PHARM TECH: Pharmacy, can I help you?
ME: I hope so. I called in a refill for my son's prescription a while ago and I wanted to know if it came in yet. I know it needed to be special ordered.
(gave her the pertinent personal info to find said drugs - which are not a controlled substance like his patches.)
...............................waiting...................................
PT: Is it a perscription?
ME: uh, yeah.
PT: Oh, that isn't a special order then.
ME: Well the sticker on the bottle says it needed to be ordered.
PITA: let me see if it has been ordered.
..............................................waiting..................................................................................................
PITA: You don't have any refills left. We need to call the doctor.
ME: I'm looking at the label on the bottle. It says one refill left.
IDIOT: well, that isn't what my computer says.
ME: How it is it possible for them to be different?
JACKASS: it says you refilled it on 10/25.
ME: NO! THAT was when I called it in to be ordered!
MORON: Let me check the bin and see if it is in.
......................................more waiting - cooking dinner - changing diaper - wanting to reach through phone and smack that bitch! WHY didn't she look there first?.......................................................
DUMBASS: it;s not in. would you like me to order it for you?
ME: Are you serious? Why do think I called? YES- order it already!
STUPID: let me check with the Pharmacist.
..............................yep... on hold again.... read a story to Ryan..........................
LOSER: OK- he is ordering it now. It should be in on Wednesday or Thursday.
ME: It better be. I'll be in on Wednesday and every day until I get his drops.
It really toasts my cookies that other peoples incompetence/idiocy are affecting my kid's health. I know it isn't brain surgery, but c'mon folks! losing prescriptions and not ordering/filling them is just plain unacceptable! Good thing I'm not Super Nanny - they'd be in the Naughty Chair for a Looooooooong time! The most disturbing part of all this is that these were TWO DIFFERENT pharmacies. Not even the same chain.
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